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Frequently Asked Questions

If you have a question that is not covered here please contact us and we will be happy to help, our contact details can be found on the Contact Us page.

Our customers are very important to us and we will make every effort to ensure your shopping experience will be a pleasant one.

Q..   What payment options do you offer.
A.   We accept Paypal, NOCHEX, Personal Cheques & Postal Orders. If you have a PayPal account you will be able to use it to pay us by Debit Card or Credit Card. If you don't have a PayPal account you can use NOCHEX and pay us by Debit Card or Credit Card and you don't need to have a NOCHEX account to use it. If you prefer you can pay us by Cheque or Postal Order, but if you do use this method please make sure you complete the order process and fill in the Order Form otherwise your order will not be placed. You can choose which payment method to use from the payment options page in the checkout.
Q.   When will my order be despatched.
A.   Items in stock will normally be despatched the following working day by Royal Mail First Class Post, Recorded Delivery or Special Delivery depending on the order value. If an item is not currently in stock we will contact you to let you know when the item will be in stock again.
If you would like to confirm an item is in stock prior to ordering please contact us. Our contact details can be found on our Contact Us page.
Q.   Do you Deliver outside the UK.
A.   Yes – email at sales@beswick-animals-collectables.co.uk for postage costs

All items are described to the best of ability and knowledge, almost all pieces have been pre-owned and are sold as used condition. Colourways and finishes can vary

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